LotsCRM vs Twenty

LotsCRM is a hosted CRM priced per business: $5 a workspace a month, unlimited teammates, and a pipeline, follow-ups and activity history ready on day one. Twenty is an open-source CRM you shape yourself and can self-host, priced per user ($9 on Pro, $19 on Organization, billed yearly). If you want a sales book running this afternoon, pick LotsCRM. If you want custom objects and your own servers, pick Twenty.

Everything about Twenty below comes from its own pricing page, docs, MCP guide and GitHub repository, checked on 27 October 2026 (USD prices), with links at the end. In LotsCRM a "workspace" is one business's sales book, or one client's.

LotsCRM vs Twenty at a glance

Where LotsCRM is the better choice

You pay for businesses, not seats

Twenty's price is per user: $9 a month on Pro and $19 on Organization when billed yearly. LotsCRM bills the workspace, and everything inside it is unlimited: contacts, companies, deals, pipelines and teammates.

Here is what one business costs per month as the team grows, at list prices on 27 October 2026:

Twenty includes things LotsCRM doesn't, such as email sync, custom objects and workflows, so this compares the pricing model, not identical scope. And if you self-host Twenty's open-source core there is no subscription, but you run, update and pay for the servers yourself.

If you run more than one business, LotsCRM Starter is $12 a month for 3 workspaces ($120 a year), Pro is $29 for 10 and Business is $79 for 30, with the same unlimited team on each. Pro and Business also include LotsNotes Pro, the place your agents read your business context from. The full breakdown is in LotsCRM pricing explained.

A sales book that's ready on day one

Twenty's quickstart has you connect a mailbox, shape your data model and import your data before the CRM is yours. That is the right start if you want to design your own objects. LotsCRM starts with the sales book already built: contacts, companies, deals on a pipeline you can rename and extend, follow-ups with a Today view, and a history of every conversation on each record. You add your leads from the dashboard, from a CSV, or by telling your agent, and you're working the same day.

There is nothing to host either. No containers, no database and no upgrades to schedule.

One sales book per client, under one plan

Consultants and small agencies rarely sell for one company. In LotsCRM each client gets its own workspace under one plan: separate contacts, pipelines, deals, activity and members, with nothing shared between them. Invite a client's staff as viewers so they see their own pipeline without editing it, and it costs nothing extra because teammates are free. I compared eight agency CRMs on this point in the best CRMs for agencies.

Your agent keeps the same boundary. It starts each session with list_workspaces, works only in the one you name, and never carries records from one client to another.

Your agent does the record-keeping, and does it safely

Twenty's MCP server is broad: it exposes tools that mirror Twenty's API, so an assistant can find, create and update records across your objects. Agent access alone isn't the difference. What I built LotsCRM around is the agent doing the record-keeping, and the admin around it, every day without making a mess:

• It reads before it writes. get_crm_briefing returns your role, the pipeline, today's priorities and your business context before the agent touches anything.
• It brings in your team. Ask your agent to invite a teammate or a client and it calls invite_member with the role you choose, from admin down to viewer. update_member and remove_member change or end access.
• It sets up the business. create_workspace opens a new sales book for a new client, and create_pipeline gives it its own stages.
• Imports don't duplicate. bulk_upsert_prospects takes 1 to 100 rows, deduplicates by email and uses an idempotency key, so a retried import never creates twins.
• Deals don't get overwritten. update_deal and move_deal carry the deal's version; if someone changed it in the meantime, the agent reads again instead of overwriting. A lost deal needs a reason.
• Nothing is hard-deleted. Archive tools are recoverable and keep the history.

Every change shows up in the dashboard: contacts, the pipeline and the Today view. The agent works within your workspace role. The setup page covers Claude, ChatGPT, Claude Code, Codex and Cursor, and what your agent can and can't do is written down in full.

Your agent drafts, you send

LotsCRM is the record, not the sender. When you want a follow-up, prepare_follow_up gives your agent the deal history and your business facts, and refuses to draft for opted-out or do-not-contact records. You send it with the email or chat tool you already use, and the agent logs it with record_activity. Follow-ups wait in the Today view; LotsCRM sends no reminders. LotsCRM itself sends team invitations and notices to teammates. Nothing goes to a contact by itself.

Your data stays readable

If a LotsCRM workspace isn't funded, it turns read-only: you can still read and export everything, and nothing is deleted. Pay again and writes come back.

What Twenty offers

Twenty is a serious open-source CRM, and its strengths are real:

• Open source you can host. The repository on GitHub had about 59,800 stars on 27 October 2026. You can run it on your own infrastructure with Docker Compose, or use Twenty's managed cloud.
• A data model you shape. Unlimited custom objects, fields and views on every plan, with table, kanban and calendar views.
• Email and calendar sync. Connect Google Workspace or Microsoft 365, add other mailboxes over SMTP or calendars over CalDAV, see threads on each record and send from Twenty.
• Workflows and AI agents. Build no-code workflows and AI agents with custom skills; Pro includes 50 workflow credits a year.
• Apps you build in code. An Apps framework in TypeScript for custom objects, logic functions and interface components.
• Open APIs and an MCP server on every plan. REST and GraphQL APIs, webhooks, and an MCP server that works on cloud and on self-hosted installs, with OAuth or an API key and the connecting user's role applied.
• Finer access control on Organization. Row-level permissions, SAML and OIDC single sign-on and a custom domain.

Which one should you choose?

Choose LotsCRM if:

• You're a founder, consultant or small agency and you want to pay for businesses, not seats.
• You run sales for more than one business or client and want each one in its own workspace under one plan.
• You want a sales book that works on day one, with no data model to design and nothing to host.
• You work in ChatGPT, Claude or Claude Code and want the agent to do the record-keeping while you review it in the dashboard.
• You send email from your own tools and want the CRM to record it, not send it.

Choose Twenty if:

• You want to read, change and host the code yourself.
• You want to design your own objects and fields.
• You want email and calendar sync and workflows inside the CRM.
• You need row-level permissions or single sign-on, and per-user pricing fits your team.

Move from Twenty with your agent

LotsCRM works with the AI agent you already use. Connect both MCP servers in the same agent and let it carry your contacts and pipeline across. LotsCRM's server is https://api.lotscrm.com/mcp, and you sign in with your Lots account, no key needed. Twenty's is your own workspace address followed by /mcp. Then give it this:

Read https://lotscrm.com/skill.md. In LotsCRM, create a workspace called "Acme" and a pipeline with the same stages as my Twenty opportunities. Read the people and companies in Twenty and add them with bulk_upsert_prospects (source: twenty), keeping their job titles and companies. For each open opportunity in Twenty, create a deal in the matching stage with create_deal, and log the latest note on each one with record_activity. Then invite sam@example.com as a member with invite_member. Show me the list and wait for my yes before you write anything.

That uses create_workspace, create_pipeline, bulk_upsert_prospects, create_deal, record_activity and invite_member, and the import is safe to retry. If you'd rather move a spreadsheet, export a CSV from Twenty and import it in the LotsCRM dashboard. New accounts start with 5,000 free credits, valid 90 days, no card, which covers one workspace for about a month. See pricing, or compare LotsCRM with other CRMs. Weighing a per-seat CRM as well? Read LotsCRM vs Attio.

Common questions

Is LotsCRM a good Twenty alternative?

Yes, if you want a hosted CRM with a pipeline, contacts, follow-ups and an AI agent that does the record-keeping, priced per business instead of per user. LotsCRM is $5 a workspace a month with unlimited teammates. It isn't open source, doesn't sync your inbox and doesn't run workflows inside the CRM the way Twenty does.

Is Twenty free and open source?

Twenty is open source: the repository is mostly under the AGPLv3 licence, and some files marked Enterprise are under a commercial licence. You can self-host the core on your own infrastructure, which means you run the servers. Twenty Cloud is paid, per user.

How much does Twenty cost?

On 27 October 2026 Twenty's pricing page listed Pro at $9 and Organization at $19 a user a month on yearly billing, and Enterprise from $50k a year. Organization adds row-level permissions, single sign-on, a custom domain and priority support.

Does Twenty have an MCP server for ChatGPT and Claude?

Yes. Every Twenty plan includes an MCP server at your workspace address followed by /mcp, on cloud and self-hosted installs. You connect with OAuth or an API key, and it works with Claude Desktop, Claude Code, Cursor and ChatGPT, with the connecting user's role applied.

Does LotsCRM sync email like Twenty?

No. LotsCRM records your sales work and never sends emails or messages to contacts. Your agent drafts follow-ups with prepare_follow_up, you send them with the tools you already use, and the agent logs each one with record_activity.

Can my AI agent move my data from Twenty to LotsCRM?

Yes. Connect both MCP servers in the same agent, ask it to read your Twenty people, companies and opportunities, and it can recreate them in LotsCRM with create_pipeline, bulk_upsert_prospects, create_deal and record_activity. Ask it to show you the list before it writes.

Sources

Twenty, checked on 27 October 2026: pricing (USD, plan table and FAQ), MCP server guide, quickstart, calendar and email, GitHub repository and its licence. LotsCRM: pricing, MCP setup, agent skill, tool list, API docs.